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Privacy policy
What information do we collect?
We collect information from you when you enter your email on our site to get catalog.
What do we use your information for?
To send our catalog and introduce latest products for you.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment Gateway Providers Database only to be accessible by those authorized with special access rights to such systems,
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment Gateway Providers Database only to be accessible by those authorized with special access rights to such systems,
who are required to keep the information confidential.
Your private information will not be stored on our servers.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third Party Links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.
Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their account and going to ‘Edit User Profile’.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), and we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their account and going to ‘Edit User Profile’.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), and we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Online Privacy Policy Only
This online Privacy Policy applies only to information collected through our website and not to any information collected offline.
Changes to Our Privacy Policy
If we decide to change our Privacy Policy, we will update the Privacy Policy modification date below.
Customer Service
Use
Cookercool cookware is fitful at home on or in any heat source, both indoors and outdoors, but except to microwave.
A new cookware should be remove product labels, stickers and manufacturing residues. Rinse and dry promptly before your first use.
Cookercool cookware is already seasoned in factory, so you are ready to start cooking.
Choose any utensils you like, even metal. There is no chemical coating to damage.
Always lift cookware on smooth-top stoves. Sliding anything can scratch the surface.
Handles can get hot, so protect your hands by using a handle holder.
Before cooking, please give cast iron a few minutes to pre-heat. Since it performs best when heated and cooled gradually.
Cast iron has superior heat retention, so use a lower heat setting to prevent food from sticking.
A new cookware should be remove product labels, stickers and manufacturing residues. Rinse and dry promptly before your first use.
Cookercool cookware is already seasoned in factory, so you are ready to start cooking.
Choose any utensils you like, even metal. There is no chemical coating to damage.
Always lift cookware on smooth-top stoves. Sliding anything can scratch the surface.
Handles can get hot, so protect your hands by using a handle holder.
Before cooking, please give cast iron a few minutes to pre-heat. Since it performs best when heated and cooled gradually.
Cast iron has superior heat retention, so use a lower heat setting to prevent food from sticking.
Clean Up Time
Wash cast iron by hand with a nylon bristle scrub brush. If needed, use a pan scraper for stuck on bits.
For extra sticky situations, simmer a little water for 1 minute, then use the scraper after cooled.
Dry promptly and thoroughly with a lint-free cloth or paper towel.
Rub with a very light layer of cooking oil or our Seasoning Spray, preferably while the cookware is still warm.
Hang or store cookware in a dry place.
Occasionally, you may notice some dark residue on your towel when cleaning. This is perfectly safe-it’s just the
seasoning reacting to foods that may be slightly acidic or alkaline. It will disappear with regular use and care.
Soap isn’t necessary, but if you like, a little mild detergent is fine. Promise.
For extra sticky situations, simmer a little water for 1 minute, then use the scraper after cooled.
Dry promptly and thoroughly with a lint-free cloth or paper towel.
Rub with a very light layer of cooking oil or our Seasoning Spray, preferably while the cookware is still warm.
Hang or store cookware in a dry place.
Occasionally, you may notice some dark residue on your towel when cleaning. This is perfectly safe-it’s just the
seasoning reacting to foods that may be slightly acidic or alkaline. It will disappear with regular use and care.
Soap isn’t necessary, but if you like, a little mild detergent is fine. Promise.
Seasoning
Seasoning is simply oil baked onto the iron, giving it a natural, easy-release finish.
Lodge pre-seasons all of its cookware with soy vegetable oil and nothing else.
Any food-safe cooking oil/shortening will work for maintaining your cookware. We recommend vegetable oil or canola oil, like our Seasoning Spray.
Seasoning is an ongoing process that improves the more you cook.
With some foods, new cookware might require a little extra oil or butter the first few uses.
Acidic or alkaline foods like tomatoes and some beans should only be cooked once seasoning is well-established.
Dishwashers, metal scouring pads, and harsh detergents will harm the seasoning.
Rust happens, and it is easy to fix. Just follow these directions.
Lodge pre-seasons all of its cookware with soy vegetable oil and nothing else.
Any food-safe cooking oil/shortening will work for maintaining your cookware. We recommend vegetable oil or canola oil, like our Seasoning Spray.
Seasoning is an ongoing process that improves the more you cook.
With some foods, new cookware might require a little extra oil or butter the first few uses.
Acidic or alkaline foods like tomatoes and some beans should only be cooked once seasoning is well-established.
Dishwashers, metal scouring pads, and harsh detergents will harm the seasoning.
Rust happens, and it is easy to fix. Just follow these directions.
Retail policy
All goods are supported small quantity. For RETIAL or SMALL QUANTITY, please visit http://www.ecookercool.com
